Privacy Policy

Introduction

Payveranto ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or engage with our cooperative governance training programmes.

Information We Collect

Information You Provide

We collect information you provide directly when you:

• Complete contact forms on our website
• Communicate with us via email or phone
• Register for or participate in our training programmes
• Subscribe to updates or information about our services

This information may include your name, email address, phone number, organization affiliation and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

This information is collected through cookies and similar tracking technologies as described in our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our training programmes
• To communicate with you about training schedules, updates and relevant information
• To improve our website functionality and user experience
• To analyze website usage patterns and optimize our content
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist in operating our website or conducting our training programmes, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, property or safety, or that of our participants or the public
• In connection with a business transfer, merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws in Ghana, you have certain rights regarding your personal information:

• Access: You can request information about the personal data we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information in certain circumstances
• Objection: You can object to certain processing of your personal information
• Withdrawal of consent: Where processing is based on consent, you can withdraw that consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information is primarily processed and stored in Ghana. If we transfer information outside Ghana, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@payveranto.com
• Phone: +233 30 268 0825
• Address: 1 Mayor Rd, Accra, Ghana